Contact
Talk to a real person.
We are a small company, and every email is read and answered by the people who design our products.
Email us
One address for everything
support@hwdesigns.usProduct questions, orders, the Review Tap Sign, business and press inquiries. We reply within 1 business day.
Write an email
Help us help you
What to include
- The product name or model, for example HWD-PTS01.
- Where you bought it, and the order number if you have it.
- What you tried and what happened. A photo helps.
- For our boards: the code printed on the back of the board, which tells us its exact revision.
Quick answers
You might find it here
Board setup
Guides, pinouts and downloads are at docs.hwdesigns.us.
Review Tap Sign
Change where your sign points at hwdesigns.us/manage.
Returns
Returns and refunds follow the policy of the store where you bought, such as Amazon.
Where we are
HW DESIGNS LLC, New Orleans, Louisiana. We do not have a store you can visit.